FAQs

Where are you located?

Sweet Pea's Monograms is located in Southeast Missouri. We work through Facebook, Etsy and now our own website. One day we wish to own a storefront where people can come in to try things on and say hi! 

How long will my order take?

We work very hard to get all of our items out in a timely manner. Production can time anywhere from 1-3 weeks for completion. There are some cases where we get them out in less then a week; woohoo! 

Can you rush an order?

Yes! If you need an order rushed please email me at sales@sweetpeasmonograms.com and discuss your timeframe that you are needing the order and I will see if I have item in stock. I am happy to rush your order if needed and its possible. 

How do I track my order?

When your order is shipped you should receive an email with tracking number. You can track your package this way. If by chance you misplace that email or need your tracking number again email me at sales@sweetpeasmonograms.com and I can track your package for you and give you the number again.

Do you offer bulk discount?

Yes! Sweet Pea's Monograms offers bulk discounts for orders of 10 or more. Discount is 10% off order with reduced group shipping. Message me at info@sweetpeasmonograms.com to talk about your bulk order and ask any questions. 

 

 

Have questions that weren't answered? Email me at info@sweetpeasmonograms.com and I'm happy to help!